PLEASE READ: To protect our employees and those we serve, we are encouraging individuals to set up an appointment. If you have an appointment, are you having flu-like symptoms, such as fever, cough or shortness of breath? In the last 14 days have you traveled to a high-risk area for transmission of COVID-19 or been in close contact with someone confirmed or being evaluated for COVID-19? If the answer to any of these questions is yes, please do not enter any Housing Connect offices. Contact us at 801-284-4400 or so we can communicate with you via telephone or email.

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Privacy Policy


Housing Connect, the Housing Authority of the County of Salt Lake, (“us”, “we”, or “our”) operates the website (the “Service”). This privacy statement makes known our privacy practices regarding the collection, use and disclosure of personal data when you use our Service.

This privacy statement applies solely to information collected by this service. By using the Service, you agree to the collection and use of information in accordance with this statement. As part of our service, we may ask you to provide certain personally identifiable information (PII) which may include, but is not limited to: email address, first and last name, age, phone number, and full address. The collected data will be used to provide and maintain our service, to notify you about changes to our service, and improve our service. We may also use it to contact you with news, updates and announcements.

We engage our partner, Emphasys Software, to provide services on our behalf, which includes collecting and managing your information to provide proper services to you, our clients, landlords and residents. Emphasys Software’s privacy policy can be found here.

We use Google Analytics to track and monitor the use of our service. Google collects information about how the website is accessed and used. This information may include your computer or internet connection’s Internet Protocol (IP) address, browser type and version, which pages of our website that you visit, the time and date of your visit and other diagnostic data. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Housing Connect will keep your personal data only as long as needed for purposes defined in this privacy statement. We will use and retain your personal data for compliance with our legal obligations, to resolve disputes, and enforce our legal agreements and/or policies. Non-personal data will be retained for internal analysis to improve the function or security of our service, or if we are legally required to retain this data.

Your personal data may be transferred to and kept on computers, including our partner’s servers, located in other states. Data protection laws may vary between states and government jurisdictions. By using our service, you consent to this transfer. Housing Connect will take reasonable steps to ensure that your personal data is treated securely. Under certain circumstances, we may be obligated to disclose your personal data, with a valid request, to a court, public safety, or other government agency.

Data security is important to us, however no internet transmission or electronic storage is 100% secure. While we endeavor to protect your personal data using industry standard means, we cannot guarantee its absolute security. Our service contains links to other websites that are beyond our scope of control. We encourage you to review the privacy statements on every website that you may visit. We do not knowingly collect personal data from anyone under the age of 18. If we are made aware of personal data collected from children, without parental or guardian consent, we will take proper action to remove it.

This privacy statement may be updated periodically. Please consider reviewing this statement periodically for any changes. All changes will be effective when posted to this page. If you have questions about the privacy statement, please contact us at (801) 284-4400.